Privacy Policy

The controller responsible for the processing of personal data on this website is:

O/S digital solutions UG (haftungsbeschränkt)
Wörther Str. 27
10405 Berlin
Germany

Register court: Amtsgericht Charlottenburg (Berlin)
Registration number: HRB 293029

Email: info@os-digital.de

Provision of the website

When you access our website, we process technically necessary connection data in order to provide the website and ensure its secure and reliable operation.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and functional operation of our website.

Contacting us

If you contact us, we process the information you provide in order to handle your enquiry and communicate with you.

Where your enquiry relates to steps prior to entering into a contract or to an existing contractual relationship, the processing is based on Article 6(1)(b) GDPR. In other cases, it is based on Article 6(1)(f) GDPR. Our legitimate interest is the handling of and response to enquiries.

AI assistant Lens

On our website, you can use Lens, O/S's AI assistant, to obtain an initial assessment of your enquiry.

When you use Lens, we process your text inputs and the resulting conversation history. The conversation history may be accessed by O/S and used to handle your enquiry, contact you and prepare for a potential business relationship.

Specialised IT and AI service providers may be used to provide the technical functionality.

Where your enquiry relates to a potential business relationship, the processing is based on Article 6(1)(b) GDPR. In other cases, it is based on Article 6(1)(f) GDPR. Our legitimate interest is the efficient handling and initial assessment of enquiries.

Please do not submit passwords, access credentials or confidential information that is not necessary for your enquiry via Lens.

Web analytics

We use web analytics to understand how our website is used and to improve our services.

Web analytics are activated only after you have given your consent. The legal bases are Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG) and Article 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future via the cookie or privacy settings. Refusing consent does not affect the basic functionality of our website.

Your privacy choice is stored technically so that it can be respected during subsequent visits.

Where necessary for the operation of our website and the functions described above, we use external service providers, particularly in the areas of hosting and IT, communications, AI processing and web analytics.

Where such service providers process personal data on our behalf, they do so subject to the statutory requirements applicable to processors.

Where personal data are processed outside the European Union or the European Economic Area, this takes place only in accordance with the requirements of Articles 44 et seq. GDPR, in particular on the basis of an adequacy decision or appropriate safeguards. Information on the applicable safeguards can be requested from us.

We retain personal data only for as long as necessary for the respective purpose or for as long as statutory retention obligations apply.

Data relating to enquiries and Lens are retained in particular for as long as necessary to handle and follow up the enquiry or a resulting business relationship.

User and event data used for web analytics are currently retained for up to 14 months.

Use of our website and Lens is generally voluntary.

Where certain information is required in order to handle an enquiry or take steps prior to entering into a contract, we may be unable to process the enquiry without that information.

Subject to the applicable legal requirements, you have in particular the right to:

• access your personal data
• rectification
• erasure
• restriction of processing
• data portability
• object to processing, and
• withdraw consent at any time with effect for the future

To exercise your rights, please contact us at info@os-digital.de.

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

For O/S, the competent supervisory authority is generally the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit).